June |
 |
- Another good half-year for ONION. First-half results for ONION in 2003 are positive once again. Despite the negative macro-economic outlook, ONION maintains the record-sales of the same period in 2002 and improves profitability.
- Web Services. The biggest European mobile operator confirms its trust in ONION for the maintenance of its Italian Internet portals; activities involve Broadvision, Java, Oracle, and XML/XSL technologies as well as E-CRM aspects.
- E-Commerce B2C. The biggest European automotive group contracts ONION for the development of a B2C E-Commerce solution for the merchandising of its most prestigious brand.
- Software Engineering in telecommunications. One of the biggest European industrial groups extends its use of ONION skills for the development of software solutions in the domain of mobile telephony.
- Software engineering in electronics. An important Italian contract manufacturing company contracts ONION for the IT set-up of a new production line in the Abruzzo region; ONION will take care of software applications, IT infrastructure and IT Security aspects.
- Software engineering in pharma. A pharmaceutical multi-national company selects ONION for the development of a custom accounting system; development will be performed in Java/ JSP/ WebSphere.
- XML/ XSL technologies. ONION is contracted to develop a XML/XSL based solution for an important automotive company.
- SAP HR. ONION completes the set-up of the HR (Human Resources) module for an important manufacturing group; the project is expected to be extended to Travel Management and Employee Self Service features.
- Business Intelligence. The statistical reporting system for the monitoring of banking support services has been developed by ONION for an important service center. The system, fully Web-based, is based on a Microsoft platform and is open to customers with specific profiles.
- Business Intelligence - OLAP. Onion extends the BI solution used by the R&D of an important telecommunication group with OLAP (On Line Analytical Processing) features.
- Help Desk. ONION releases the first version of a Remedy-based module for POS and ATM assistance in an important service center in the banking sector.
- Asset Management. ONION starts the evolution of an Asset Management system for desktops and IT/TELCO platforms in an important group of banks in Northern Italy. The system is going to be web accessible over Remedy 5.1.
- Call Centre. The new customer assistance site of a primary company in the Facility Management sector has been activated by ONION. The system is based on Remedy 5.1 both for the workflow engine and the web application services.
- Software Engineering. An international manufacturing group contracts ONION for the simulation and testing of safety-critical systems.
- E-Commerce funding. The E-Commerce project submitted by ONION under the provisions of the Italian Law n.388 has been positively evaluated and included in the official list of the eligible projects by the Ministry of Industry.
- EEC Projects. ONION experts have been invited to participate to the evaluations of EEC projects presented within the the eTEN Programme.
- ONION Workshops. ONION organizes a workshop on IT Security in co-operation with IMQ, NetFORCE and Postecom.
|
|
May |
|
- Help Desk.
ONION releases the first version of an integration module between Remedy and the Abend management system of a multi-banking information system. The system makes available to first-level agents a dedicated GUI plus knowledge bases and world tracking.
- Call Centre.
A new assistance service for the Italian Labour Consultants Association is being started by ONION through the call centre of an important bank in Northern Italy.
- Call Centre.
ONION starts the implementation of the Remedy platform upgrade in one of the major service centres in the banking sector in Northern Italy. The upgrade involves integration with the Cisco Contact Centre platform, the Web applications, and the central information system.
- Customer Service.
ONION presents the mock-up of a new customer service portal for a major real estate company in Italy.
- Web Services.
A major industrial company, leader in the telescopic handlers technology, contracts ONION for the development of a new Extranet application for the management of after-sales warranty requests.
- Multimedia Development.
ONION releases the 2003 version of the web site and the CD-Rom catalogue of a leading company in the thermo-sanitary sector.
- Web Agency.
One of the major Hospices in Italy contracts ONION for the development of the new interactive version of its Web site.
- Workshop ONION:
At Webbit 2003 in Padua, ONION holds a workshop titled: "EASYSTART Enterprise Information Portal: a turn-key solution for SMEs".
- ICT Security.
One of the world largest manufacturers of mobile telephony infrastructure contracts ONION for consultancy activities on security governance; delivery will be managed in co-operation with NetForce.
- Web testing.
The largest European mobile telephony operator assigns to ONION the task to co-ordinate and revise all testing activities for the Web front-ends of its Italian portals.
- Video-communication.
Important practice in the financial sector contracts ONION for the extension of a video-communication solution among different sites.
- CRM Projects.
ONION keeps on the responsibility of the Customer Service applications for the biggest car manufacturer in Italy.
- SAP Projects.
ONION will perform the validation of SAP roll-in for an international pharmaceutical group, with respect to the accounting rules and principles applicable in Italy.
- Web services.
ONION completes successfully the switch of contents and applications to Java and Broadvision environments for one of the biggest Italian portals.
- CRM projects in banking.
One of the top-ten Italian banks selects ONION for the extension and consolidation of its Asset Management applications, based on the Remedy platform.
- Web services.
Pharmaceutical industry orders to ONION the evolution of one of its vertical portals from a look and feel point of view, as well as from a technology point of view (porting to Java and WebSphere).
- Web-based applications.
The largest European car manufacturer, selects ONION for the development of a Web-based application aimed at handling polls; the application is intended to be used both by employees (training evaluation, employee satisfaction, etc.) and by Partners (customer satisfaction, etc.).
- SAP Application Maintenance.
Major company, being part of the biggest public group in Italy, put is trust in ONION for the Application Maintenance activities of its SAP-based management information system.
- Sales Force Automation (SFA).
Italian blue-chip media company, selescts ONION as maintainer of its software applications devoted to SFA.
|
|
April |
|
- ICT Security Services.
ONION extends its offer portfolio to include innovative ICT Security services, in co-operation with NetForce.
- Real Estare Help Desk.
One of the biggest Real Estate companies in Italy, listed at the stock market, selects ONION for the development of its Help Desk. The solution will be based on the Remedy platform and the "Suite.Art" solutions developed by ONION.
- Safety critical software testing.
Multi-national company active in the railway sector selects ONION for additional testing activities for safety critical software.
- Call Centre VOIP.
ONION co-operates in the delivery of a Voice Over IP Call Centre based onto Cosmo.com technologies; the solution will be deployed in the banking domain.
- Telco software testing.
ONION will take part to the integration testing activities of 2.5 mobile telephony equipments for one of the biggest industrial group world-wide.
- CRM Projects.
Compant working in the CRM sector selects ONION for the evolution of its services based onto Remedy platform, as well as the porting in Web environment.
- Intranet Projects.
The Italian branch of the largest automotive group in Europe orders to ONION the evolution of its Intranet services.
- SAP Assignments.
The Italian branch of an important US-based pharmaceutical company works with ONION for the review of the set-up of its SAP system with respect to Italian financial rules.
- Enterprise Information Portals.
Telco operator confirms its trust in ONION for the maintenance of its employee-facing portal.
- Research projects.
ONION defines an European-wide research project, in co-operation with companies and research centres in UK, Germany and Spain.
- Web Services.
ONION completes a data-warehousing project for an important industrial group in the Brescia region.
- Customer Service.
ONION releases an integration of Remedy and e-mail technologies for the management of customer services in a Northern Italian pool of banking institutions.
- Call Centre.
A new integrated call answering system is being released by ONION for the management of inbound calls for products, sales and assistance in an important manufacturer of white appliances.
- Web Services.
An important industrial group renews its appreciation of ONION's services for the evolution of its corporate Web Site.
- Call Centre.
A new integrated system is being released by ONION for the management of SMS messages through a Remedy workflow trouble ticketing system for a large Facility Management company in Northern Italy.
- SAP Projects.
The Italian distributors of the largest European automotive manufacturers contract ONION for the development of an on-line integration between SAP and the Travel Expenses procedure on the Web.
 |
|
