June |
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- Internet Portals.
The largest European mobile operator selects ONION for the maintenance and evolution of the its Internet portals for the Italian market; activities will deal with content management as well as with Web application development. Adopted technologies are: ASP, JSP, Interwoven and BroadVision. Activities will last from July 2002 to March 2003.
- System integration and Web applications.
The italian branch of the largest European automotive group orders to ONION several projects for the porting to Web environment of a number of legacy corporate applications.
- Renewal of ISO9001 registration.
The surveillance visit by DNV confirms the adequacy of ONION processes and the progressive adherence to VISION 2000 rules, towards which certification is planned for March 2003.
- Enterprise Information Portal.
Important telco operator entrusts ONION for the management of its Intranet.
- Tutorial.
ONION issues a two-days tutorial on "Web Quality" in Rome, in co-operation with a major technology transfer company.
- Asset Management in banking.
ONION is selected by an important banking group for the set-up of a comprehensive IT asset management solution.
- Java development.
Contract manufacturing group, leader at European level, orders to ONION the development of a Java application for production management.
- ONION Workshops.
Onion organizes a workshop in Brescia focused on: "Intranet and Enterprise Information Portal (EIP) to improve business efficiency"; the event was enriched by company experiences brought by Siemens ICN and T-Systems Italia.
- CRM: Remedy Certified Teacher on Release 5.0.x.
Onion receives a certification to teach about Peregrine ARS 5.0.x platform as a conclusion of an update course that took place in the UK Peregrine/Remedy branch office. This new and innovative platform enables to deploy CRM applications that can be reached through traditional channels as well as through the Web.
- CRM: Integration between Genesys and Remedy.
An ONION workgroup collaborates to the realization of an integration project between Genesys and Remedy directed to a company that supplies services. The Remedy activation will be available from the Genesys tool bar through a simple and easy-to-use interface.
- CRM: Call Center in banking.
An important banking group selects ONION for the set-up of its Call Center, aiming at the development of an on-line virtual branch. The first step will be concluded withinh August and will make available information on the most important banking services.
- ONION products: EASYSTART Meeting.
A primary company in energy branch chooses EASYSTART Meeting solutions in order to create its own video-communication infrastructure over IP.
- ONION products: EASYSTART Meeting.
ONION activates the EASYSTART Meeting Web Conference solution for a primary telecommunication operator.
- Intranet.
Automotive company entrusts ONION for the evolution of the Intranet platform dedicated to Human Resources.
- SAP international projects.
Onion finalises the roll-out of MM - Materials Management for a steel producing company in Hungary; the project has been fulfilled on spec, on time, on budget.
- Integrating Remedy with e-mail.
A banking service centre chooses ONION competences for the optimisation of the Call Centre operations.
- Production Management Information Systems.
ONION supports the kick-off of a production site in southern Italy by setting-up production traceability and quality control procedures.
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May |
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- Workshop ONION.
Onion organizes a workshop in Milan focused on: "Contact Center: multi-channel customers relationship management"; the event was enriched by company experiences brought by CosmoCom, Cedacrinord, I-ter and EdisonTel.
- ONION products: EASYSTART Web.
ONION presents EAYSTART EIP, a vertical solution based on Easystart Web-Portal Engine offer; the solution is targeted to Intranet solutions for small and medium companies.
- ONION products: EASYSTART Meeting.
ONION presents an integrated solution between Easystart Meeting and Easystart Web, focused on the management of video-conference rooms.
- Enterprise Information Portals.
The Italian branch of one of the largest automotive groups world-wide places additional orders to ONION for the enrichment of its Intranet with new features in Service Area and brand new areas dedicated to Logistics.
- ONION products: EASYSTART Meeting.
ONION, in collaboration with Edisontel, starts a sales campaign on video-conference Easystart Meeting solutions, valid until July 31th,.
- E-Business solutions.
A group that produces cardboard packaging, sited in Brescia, orders ONION to develop a web system to collect orders.
- Customer Service Analysis.
Media company selects ONION for the analysis of the architecture of its Customer Service application suite.
- International Projects.
ONION performs the cut-over of the Enterprise Information Portal designed for the French branch of the biggest European automotive group.
- Software engineering in Railway.
Important international industrial group selects ONION for the development of a software module as well as for the extension of validation activities on its railway systems.
- Integrating SAP and Intranet.
Steel Producing company orders to ONION the analysis of the integration between the logistic features of its SAP system and the Intranet reporting; the project will be based on open source technologies.
- Service Delivery with Remedy.
TLC operator confirms its trust in ONION as system integrator for its Service Delivery chain.
- Remedy Training.
ONION certified teachers hold a training class on behalf of Peregrine international.
- EIP Workshop.
ONION holds a two-days workshop in Rome dedicated to Enterprise Infomation Portals, in co-operation with an important technology transfer company.
- Software development.
ONION releases a beta version of the software system dedicated to the information management of insurance practices.
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April |
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- CRM: Desktop Management.
ONION, after a first analysis step, starts implementation & delivery of an IMAC service management for an important bank.
- Remedy: Training.
ONION certified teachers have managed a course on Remedy Development.
- E-Business solutions.
The Italian branch of one of the world-wide largest automotive groups selects ONION for the development of an e-commerce project for the selling of accessories.
- SAP-Web Integration.
ONION performs the deployment of advanced integration features between SAP and Web environment to a large steel producing company.
- Software development.
ONION finalizes acceptance test activities for a custom production MIS developed for one of the largest contract manufacturing groups.
- Web Agency.
ONION finalises the development of Web Site and CD for a major production company.
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