"ONION - Brescia Offices"



ONION operates as a supplier of advanced solutions in the market of the Information Technology from 1994, and has been one of the first firms in Italy to embrace the Internet technologies and the Web.


 Mission

Company Profile

As of
February 15th, 2009
.pdf file (900 KB)

ONION operates since 1994 in the Information Technology market with the mission to contribute to the progress and the success of its Clients, acting as a service supplier for the design, realization and management of innovative IT solutions dedicated to value creation in the business processes.

ONION operates as 1st Tier Supplier of ICT services ICT, differentiating itself in the Italian market for its ability to satisfy the needs of middle/large-sized companies as early adopter / fast follower of the emergent technologies, and for its ability to offer such services with excellence in delivery and with a good cost / performance ratio, aiming to an organic growth based on a multi-focused approach, pursued by a motivated and active management.

Born as a development, experimentation and realization centre for IT technologies, ONION has been one of the first firms in Italy to embrace the Internet technologies and the Web, and it currently employs around 140 FTEs (Full Time Equivalent), with collaborators distributed in the offices in Brescia, Milan and Turin.


 Why ONION
ONION's approach to the market is founded upon some binding principles that have contributed in the years to making the company an appreciated reality by its Customer base and well known in the IT market.

  • Quality. Service delivery is based on the most widespread quality system and governance models: ONION is certified ISO9001 since 1998, and since 2003 has updated its Quality System according to the recommendations of the ISO9001:2000; the certification applies to all the centres and all the sectors of business activity; in addition, ONION adopts numerous ITIL and CMMI practices.
  • Satisfaction of our clients. The competences and the delivery model of the firm have contributed to making the company an appreciated reality by its Customer base, as underlined by Customer Satisfaction analyses that confirm a very positive positioning of ONION, both in absolute terms, and in comparison to its competitors.
  • Independence of judgment. ONION has always based its choices on objective criteria and on the needs of the Customers.
  • Innovation. ONION devotes a meaningful quota of its business to research and development, having the opportunity to collaborate with the world's most important research centers.
  • Service to the Client. ONION applies a management consulting approach, in terms of focus on the business objectives and processes, with all-round activities. In this sense, technologies are not proposed in a theoretical way, but they contribute to translating the designed solutions into operations.
  • Dissemination. ONION organizes a rich calendar of events devoted to scientific dissemination on subjects related to the evolution of the ICT world.
 Operational Areas

"View of the ONION offices Brescia"
ONION operates through different areas, according to the different Customer's needs. ONION's activities are organized through the following operational areas:
  • Projects
    Starting from specific customer requirements, ONION develops turn-key IT Projects to support of the business processes, using the most important technological and application platforms and integrating the existing contexts.
    ONION's Competence Centres are:
    • IT Governance (ITIL) and IT Quality Management (CMMI)
    • IT Service Management based on BMC Remedy and ITSM
    • Web-based Applications and Enterprise Information Portals
    • Telco, Embedded and Mobile Applications
    • Testing
    • SAP R/3 and Microsoft Navision Information Systems
    • CRM - Customer Relationship Management based on MS-CRM
    • Business Intelligence
    • IT Infrastructure
    • Training

  • Solutions
    Valuing the know-how acquired in 15 years of experience for important firms, ONION has developed a suite of solutions to support a wide set of business processes.

    ONION's solutions relate to:
    Corporate Performance Management (developed and distributed in co-operation with Twain)
    Cockpit based on the Balanced Scorecard methodology, usable both for Management Reporting and to support quantitative analysis of specific business processes.
    PCM - Product Configurator Management
    Pre-defined solution for the centalized management of product catalogues, with generation of paper, Web, and CD versions.
    Support processes for the Information System
    Web-based pre-defined solutions for the following areas:
    • Marketing: Web Content Management
    • Sales: Product configurators
    • Sales: Sales Force Automation solutions based on MS-CRM
    • Sales: Internet On-Line Sales
    • Purchasing: Vendor rating and qualification
    • Purchasing: B2B Procurement
    • Collaboration: Document workflow management
    • Collaboration: On-line questionnaires management
    • HR Management: E-Learning
    • HR Management: CV and hiring management.

  • Competences
    With a strong experience and delivery capabilities in its Competence Centers, ONION makes available professionals to suit the Customer's needs, with competences related to:
    • Processes
    • Applications
    • Technologies
 People
A balanced mix of technological and process competences to support the Customer’s objectives.

 Offices
ONION has its main and historical office in Brescia, and is present with own offices in Milan and Turin.



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